Understand Positive Communication
(two days of training)
- Encouraging communicatinon and the use of language that reflects anti-discriminatory practice
- Promoting communication through physical contact
- Promoting non-challenging behaviours
- Providing records and report writing

Understand Abuse
(one day of training)
- Understanding society's response to learning disability and the effects of this on the lives of people with learning disabilities
- The importance of recognising abuse
- Recognising abuse that takes the form of neglect
- Using power and control responsibly